Dan's Blog

Complaining’s the same in any language.

Earlier this week I took advantage of the 27 year high the Aussie Dollar’s experiencing against the Pound and transferred a significant amount of money back home. During the process I had some grief from my bank, being pushed from pillar to post with various issues transferring such a large amount of money - this was coupled with a lightning strike that’s taken my local branch out of action until further notice.

This afternoon I phoned them asking how to close my accounts because I don’t like their service - I’m paying for an account and receiving a level of service that no British bank would dream of giving me (and I should know, I’ve had accounts with most of them to take advantage of their various promotions). As a result of this 10 minute call they’ve now waived all fees on my account until July and given me a bonus 1.5% interest rate until June. I might now reconsider closing the account for a few months…